FAQ's

Our roadside assistance includes flat tire changes, battery jump-starts, lockout help, and fuel delivery. We arrive fully prepared with the supplies and tools needed for the most common roadside situations.

Emergency towing uses priority dispatch for post-accident recovery, roadway obstructions, and urgent relocations where delays create safety concerns. Our team responds promptly with the right equipment for each specific situation.

Yes, our winch service recovers vehicles stuck in mud, sand, or ditches. We evaluate terrain and vehicle weight before rigging to ensure a safe, damage-free extraction on every recovery call.

Yes, we serve both residential and commercial customers across Houston. Fleet operators and business owners can rely on our medium-duty towing and wrecker capabilities for larger and heavier commercial units.

On a flatbed, all four wheels leave the ground and the vehicle rides secured on a flat platform. This removes drivetrain stress and road contact, protecting sensitive and specialty vehicles.

We have served Houston, TX for over 30 years. That experience gives our operators the knowledge to manage a wide variety of towing and roadside assistance situations professionally and efficiently.

A wrecker recovers vehicles that have rolled, landed in a ditch, or need uprighting before transport. We deploy wrecker equipment for complex recoveries that go well beyond standard towing procedures.

Yes, our emergency towing and wrecker services both include post-accident recovery. Our operators handle accident scenes carefully, securing the vehicle and managing the surrounding area safely before and during transport.

Yes, many of our calls involve non-operational or heavily damaged vehicles. We carry rigging and recovery equipment specifically designed for situations where standard hookup methods are not safe or possible.

Yes, we include motorcycles in our light towing service. We use securing methods and equipment specifically suited to motorcycles, ensuring safe handling and no damage throughout the entire transport process.

If it is safe, move off the roadway, activate your hazard lights, and stay away from traffic. Our team will provide an update on arrival and manage everything from there.

Yes, lockout assistance is part of our roadside service throughout Houston. Our team uses the proper tools to access your vehicle without causing any damage to the locks or windows.

Yes, we transport vehicles to any destination in Houston or surrounding areas, including dealerships, repair shops, storage facilities, and private addresses. Let us know where the vehicle needs to be.

A winch-out extracts a stuck vehicle using cable and rigging without transporting it elsewhere. Towing moves the vehicle to a new destination after recovery or full disconnection from the situation.

With 30 years of service, trained operators, and a full range of towing solutions, United Roadside Service Inc has earned the trust of Houston, TX drivers and commercial customers alike.